• Jewellery fitting and piercing placement are 100% anatomy dependant & we reserve the right to refuse fitting jewellery or piercing a placement if the piercer feels it is inappropriate, not suited to the individual anatomy or unlikely to heal well. If this is the case, the piercer will usually advise and quite often can offer many alternatives. 


  • In order to adhere to health and safety protocols, we will not in any circumstance fit or pierce with any jewellery that has been sourced outside studio.


  • Something that is aesthetically pleasing on one person may not necessarily look the same on another, due to anatomy varying greatly from individual to individual. Some styles/pictures found on the internet are also unfortunately very often not realistic in terms of suitability or practicality. Some images are photoshopped too. But don’t worry that's not to say you can’t have something aesthetically pleasing and well suited to you. 


  • Rings. Quite often we are asked if we can pierce with a ring, usually very small and thin. Unfortunately in most, if not all cases, it is not possible to fit rings this way in an initial or healing piercing. For a piercing to heal correctly, it requires suitable jewellery of size and shape, which can provide stability. (Petite rings can usually be fitted once successfully healed). Piercings done with rings initially, for example a “Daith” the jewellery will most likely need to be quite large in diameter in order for it to be anatomically suitable and heal well.


  •  Please take into consideration that we aim to offer a safe and professional piercing experience only, refusal unfortunately can quite often be met with offense, this is never intentional, you the client are number one priority. Anything advised by the piercer is with you and your wellbeing in mind at all times. We want you to have a safe and professional experience, we do not want to offer a service that may unnecessarily put you at risk or potential to cause you problems.

  • Jewellery loss, we do not accept responsibility for loss of jewellery, jewellery coming out and piercings healing over.  Once leaving the studio, it is the the piercees responsibility to ensure jewellery attachments are secure and that they do not remove their jewellery whilst the piercing is still healing as part of their commitment to following proper aftercare advice and protocols. 

  • Jewellery losses or any accidental/deliberate damage are not covered by manufacturers guarantees, lifetime guarantees cover any potential manufacturers defects only.